Cloud Phone Systems

Hosted Voice

A fully managed, cloud-based phone system that replaces your traditional PBX. Enterprise-grade features, zero on-site hardware, and a single monthly cost.

What is Hosted Voice?

Hosted Voice is a cloud-based telephone system where all the technology and infrastructure is hosted and managed off-site by Unity Comms. Instead of a traditional on-premise PBX box in your server room, your phone system runs entirely in the cloud.

All you need is an internet connection and a compatible IP phone or softphone app. We handle all the maintenance, updates, and support — leaving you free to focus on running your business.

Everything You Need, Out of the Box

Every Hosted Voice system comes packed with enterprise features as standard — no add-on costs, no hidden extras.

Fully Cloud-Based

No on-site hardware or PBX equipment needed. Your phone system lives in the cloud, managed and maintained by us.

Unlimited UK Calls

Make and receive unlimited calls across your team with no per-minute charges on UK landlines and mobiles.

Auto-Attendant & IVR

Professional call routing and menus that direct callers to the right person or department every time.

Mobile & Desktop Apps

Your office number follows you — take calls on any device, anywhere with a reliable internet connection.

Call Recording

Record calls for compliance and training purposes, with secure cloud storage and easy retrieval.

Advanced Analytics

Detailed reporting dashboards giving you full visibility of call volumes, wait times, and team performance.

Hunt Groups & Queues

Distribute incoming calls intelligently across your team to reduce missed calls and improve customer experience.

Voicemail to Email

Never miss a message — voicemails are automatically transcribed and delivered straight to your inbox.

Why Choose Hosted Voice?

The smart choice for businesses of all sizes looking to modernise their communications.

Scales from 1 to 500+ users with no hardware changes
Rapid deployment — up and running in days, not weeks
98.99% uptime SLA backed by UK-based support
Integrates with CRM, Microsoft Teams, and more
Single monthly cost — no surprise bills
Future-proof ahead of the 2027 ISDN switch off

Ready to upgrade your phone system?

Talk to one of our specialists today and we'll design a Hosted Voice solution tailored to your business — with a free, no-obligation quote.